To prevent fading and premature wear, avoid placing your rug in direct sunlight or high-traffic areas. Rotate and flip your rug regularly to ensure even wear. Use an underlay for cushioning and to prevent slips, especially on hard floors. Ensure the underlay is one piece and slightly smaller than the rug. Avoid placing rugs on uncured floor surfaces.

Push loose threads back into the weave or trim them carefully with scissors. Use clippers or a razor to remove pilling, taking care not to damage the weave.

Occasionally, organic plant matter may be found in the rug due to its natural materials. Remove them carefully with your fingers or tweezers. Avoid cutting across yarn with scissors.

Regular vacuuming is crucial for maintaining The Andes Project rugs, particularly in high-traffic areas. Use a vacuum with low suction and move it slowly across the rug, taking care not to catch any threads. Remember to vacuum both sides of the rug to remove embedded dirt.
For delicate rugs, use very low suction to prevent damage. If vacuuming causes any harm, consider shaking the rug or lightly beating it outside. When uncertain, seek advice from a professional.
Avoid machine or hand washing entire rugs with water to prevent damage.

Act swiftly when dealing with liquid spills. Begin by gently removing any solid materials and then use a white towel or cloth to blot up the liquid. This helps prevent dyes from spreading onto the rug. Avoid rubbing the stain; instead, apply pressure to soak up the liquid from the outside inward. Repeat this process until the area is clean. For stubborn stains, consider using a small amount of lukewarm water or a designated wool detergent. Rinse thoroughly to remove any remaining detergent. If the stain persists, seek professional advice or assistance.
For mud or dirt, allow it to dry completely before carefully brushing or vacuuming.
For dried spot stains, you may use a wool detergent following the instructions. Alternatively, create a mixture of lukewarm water, white vinegar, and detergent, and apply it cautiously with a white cloth. If unsure or if the stain persists, consult a professional cleaner.

We recommend professional cleaning every few years, depending on the rug's usage and exposure to traffic. Choose professionals experienced in cleaning flat handwoven rugs.

Avoid using stain-preventative treatments like Scotch Guarding, as they may lock in stains. Wool naturally repels stains due to its lanolin content.

Regularly inspect both sides of the rug for pests, especially when storing it. Store your rug in well-ventilated, dry areas away from direct sunlight. Avoid storing it in plastic bags to prevent discoloration. Regular vacuuming underneath furniture can help prevent pests and maintain cleanliness.

The Andes Project does not accept responsibility for damage resulting from following these care procedures. If you have any doubts or concerns regarding the care of your rug, please contact a professional rug cleaner.